If you have checked out our web site and see that we are expecting a litter of puppies at a time that would fit in nicely for you and your family, you are ready for the next step. We welcome you to see our "Contact Us" page and call or email us with any questions you may have. Sometimes people like to come out and meet us and our dogs before committing to buying a puppy. We welcome the opportunity to meet with you.
When all of your questions have been answered and you are 100% sure that you want to purchase a puppy from Ivy Spring, we ask that you visit our "Waiting List" page and fill out the form. This provides us with all of your contact information and some other basic information that we require. A $50 deposit is also required to be added to the waiting list. This $50 will be applied toward the purchase price of your puppy. The $50 is nonrefundable unless we do not have a puppy available for you within one year from the time you filled out the waiting list form. If, after one year, we have not been able to provide a puppy for you, you can choose to remain on the waiting list, or else receive a refund of your deposit.
After you are added to the waiting list, we will keep you informed as things progress and you will be contacted when the puppies are born. At that time, a second deposit and a signed purchase agreement will be required to reserve a puppy. The second deposit will be for half of the purchase price of the puppy minus the $50 initial deposit. The balance is due when you pick your puppy up. We do not allow visitors during the first two weeks of your puppies life to help protect them from germs and to allow Mom to relax and tend to her babies. After the puppies are two weeks old, you are welcome to visit and help us to socialize them.
Puppy buyers are allowed to pick out their puppies in the order that they were added to the waiting list. You will come to pick your puppy up in that order, so if there are 5 male puppies and you have first pick of the males, then all 5 will be there when you come to pick your puppy up. When the person with second pick of the males comes, there would be 4 males left for them to choose from. We have found that this method works best because we often have puppy buyers come from far away and we don't want them to have to make a separate trip to pick out a puppy. Also, it is sometimes hard to keep collars on the puppies, so we want to be sure that you are getting the correct puppy. We have also found that the puppies will change so much that people don't like the same puppy at five weeks that they like at seven or eight weeks, so we have adopted the method as described above.
After you take your puppy home, you can expect help and advice from us for as long as you have your dog. We love to get regular updates, by phone or email, whatever is convenient for you, and we really love getting photos so we can see how our puppies are growing. Please don't forget about us after you take your puppy home!